Logo    Introduction to Responsibility Charting

What is responsibility charting?
  • A method of assigning role and defining the interrelationship of roles for specific decisions and tasks

  • A foundation for sound delegation

  • A basis for holding people accountable for their roles in specific decisions and tasks

  • A short-hand language for communication about roles and responsibilities

  • A decision matrix or grid with actual and potential stakeholders (those involved in or affected by a decision or task) listed horizontally and decisions or tasks listed vertically
Why use responsibility charting?
  • Identify individual and team roles and interrelationships

  • Understand and clarify roles and expectations

  • Improve accountability, delegation, communication and teamwork
What are the 3 key elements of responsibility charting?
  • Decisions or tasks

  • Stakeholders

  • Level of participation of each stakeholder in each decision of task
What are the 4 levels of participation that help to identify roles and interrelationships?
  • A = Approve (Signoff or veto a decision before it is implemented, accountable for decision quality)

  • R = Responsible (Take initiative, develops alternatives, provides analysis, makes initial recommendation, accountable if nothing happens)

  • C = Consulted (Consulted prior to decision but has no veto power)

  • I = Informed (Notified of decision before public announcement, need to know outcome for related task/decision)

  • DK = Don't know!

  • Blank = No relationship to decision or task
Two tips for writing the decisions or tasks:
  • Word them precisely and clearly.

  • The stem is, "The decision/task to ..."

Decisions/Tasks                                                               
                                                                       
                                                                       
                                                                       
                                                                       
                                                                       
                                                                       
                                                                       

TELL A FRIEND ABOUT RESPONSIBILITY CHARTING
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Your Friend's First Name:
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