Telecommunication Stress

by John Townsend ~ July 3rd, 2009. Tags: , , , , Filed under: Stress Management.

Robert B. Cialdini in his book Influence: The Psychology of Persuasion makes the point that opportunities become more valuable when their availability is limited.

Perhaps this is one reason why many people feel compelled to answer a telephone call even if they are in the middle of a face to face conversation.

With each ring the availability of the opportunity decreases and a sense of urgency compels a response.

Incoming calls from cellular telephones seem to be even more prized as people will take these calls in trains, lifts, restaurants, football stadiums, spas, saunas, ski slopes and even restrooms.


The sense of being permanently on call can generate an undercurrent of stress and many find it too distressing to leave the phone in flight mode or to switch it off completely.

Voice Messaging can provide a technological respite from persistent phone calls and give you some respite from being a carer for the world.

Photo by rd76pag at Flickr

Photo by rd76pag at Flickr

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1 Response to Telecommunication Stress

  1. Dr. Wendy Paul

    One thing all of us have the same amount of is time. I use a time management technique for phone communication, cellular, office and home. It keeps interruptions and anxiousness over ringing phones to a minimum. I plan a specific time each morning, afternoon and evening to answer calls. All my phone numbers have voice mail. I do the same for my two e-mail addresses. Everyone who knows me is aware of this habit, so they call twice in a row for an emergency and I use caller ID 24/7. Perhaps this will help someone who is creating extra stress for themselves due to communication overload.

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